Betting Rules

Before confirming a bet, check that the event, market, selection, stake, odds and bet type are correct. The information shown on the betting interface may change before acceptance. For live or in-play betting, prices and market status can change particularly quickly. A delay between selecting a price and confirming a wager may result in a different price being offered, the wager being rejected or the market being suspended.

Bet types and selections

Available bet types may include single wagers, combinations or other options shown on the platform. The rules for a particular bet type will be displayed or incorporated into the relevant product terms. A combination bet may be affected by the result or status of each selection. Where a selection is cancelled, voided, postponed or otherwise unable to be settled, the treatment of the remaining selections will depend on the applicable market rules.

You should not assume that an event name, competitor name or market description has the same meaning in every product. For example, a market may relate to the result at the end of regulation time, a particular period, a specified score or another defined outcome. Read the market description and any rules displayed with it before confirming your wager.

Odds and price changes

Odds are an indication of the price available for an accepted wager and may change before a bet is accepted. A price may also be suspended while information is checked, an event is interrupted or a market is being updated. Unless the relevant product rules say otherwise, the odds confirmed with an accepted bet are the odds used for settlement. A clearly incorrect price may be reviewed and corrected under the applicable Terms and Conditions or market rules.

Betting limits and restrictions

Minimum and maximum stakes, maximum returns, market limits and account restrictions may apply. Any limit that applies should be shown where relevant or may be communicated through the account. A request to increase a stake is not confirmation that the additional amount has been accepted. MyStake Casino may refuse, reduce or limit a wager before acceptance where permitted by the relevant terms. Limits may apply differently to different markets, accounts or products.

Cancellations and changes

Once a wager has been accepted, it generally cannot be changed or cancelled by the player unless a specific feature or rule allows this. A cash-out or early settlement feature, if made available, is optional and may not be available at all times. The value offered by such a feature can change and the request may fail if the market is suspended or the underlying price changes. A displayed offer is not complete until the transaction is confirmed.

MyStake Casino may carry out identity, age, payment, source-of-funds or other verification checks. You must provide information and documents that are genuine, current and complete when requested. A wager, withdrawal or account function may remain pending while checks are completed. Attempts to bypass verification, use false information, manipulate the service or interfere with another player’s account may result in action under the Terms and Conditions.

Prohibited conduct

• Using another person’s account, payment method or identity without permission.
• Creating or controlling accounts for the purpose of avoiding an account restriction or obtaining an improper advantage.
• Using software, automated tools, bots or other methods designed to interfere with the platform or obtain information unfairly.
• Colluding with other people, manipulating an event or attempting to influence a market improperly.
• Exploiting a technical fault, pricing error or processing error after becoming aware of it.
• Providing misleading information or failing to provide information reasonably required for verification.
• Using the service for unlawful activity, fraud, money laundering or any other prohibited purpose.

Gambling responsibly

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you play and only wager money you can afford to lose. Keep track of your time and spending, avoid chasing losses and do not gamble when you are affected by alcohol, medication, stress or other factors that may affect your judgement. You can use the responsible gambling tools and account controls made available through the service, which may include spending limits, time reminders, cooling-off options or self-exclusion.

If gambling is causing concern for you or someone close to you, stop playing and seek support from an appropriate Australian gambling support service or qualified professional. MyStake Casino may also apply protective measures where there are signs of risky play, suspected harm, a legal requirement or a request from the account holder.

Questions and disputes

If you believe a bet has been recorded, priced or settled incorrectly, review the market rules and your account history first. Any concern should be raised through the available support channel as soon as reasonably possible, with the relevant bet reference, event details and a clear explanation of the issue. Do not send passwords or unnecessary sensitive information. MyStake Casino will review the matter against its records, the applicable rules and any relevant official information.

These Betting Rules may be updated from time to time to reflect changes to products, technology, legal requirements or operational procedures. The version available on the website at the relevant time will generally apply, subject to any requirements regarding notice. If you continue to use the betting service after an update, you acknowledge that the updated rules may apply to future wagers. For the complete position, always read the current Terms and Conditions and the rules displayed for the specific market before betting.