Or 100% up to $1,000 AUD
Privacy Policy
This Privacy Policy explains how MyStake Casino may collect, use, store and share personal information when you visit the website, create or use an account, contact support or otherwise use our services. We aim to handle information responsibly, transparently and only for appropriate business, security, legal and service-related purposes. By using the website, you acknowledge that your information may be handled as described on this page, subject to any rights available to you under applicable privacy requirements.
Games You'll Love
Shining Crown
amusnet
xMas Dwarfs
zillion
Hottest Fruits 40
amatic
777 Golden Hit Dice
bfgames
Lucky Lightning
pragmaticplay
Egypt Mine
esa
Information we may collect
The information handled by an online casino can vary depending on how you use the website and the services available to you. We may collect information that you provide directly, information created through your activity and information received from third parties where this is reasonably necessary to operate the service, protect players or meet legal obligations.
Jump to
Account and identity information
When you register or use an account, we may handle details such as your name, date of birth, residential or contact information, login details and account preferences. We may also collect information you provide when you contact customer support, respond to a request, submit feedback or take part in an account-related process.
Verification and compliance information
To help confirm identity, protect accounts and support responsible operation of the website, we may request verification documents or related information. This may include documents or details used to check identity, age, residence, ownership of a payment method, source of funds or other account information. We may also handle records of checks, reviews and decisions connected with fraud prevention, account security and compliance requirements.
Payments and transactions
We may handle payment and transaction records, including deposits, withdrawals, wagers, game activity, account balances, payment method details and related transaction references. Payment information may be processed through payment providers or other service providers. We do not need to retain every full payment detail ourselves, but records connected with transactions may be available to us or our providers for processing, reconciliation, security, support and legal purposes.
Technical, device and usage data
When you access the website, we may receive technical information such as your IP address, browser type, operating system, device identifiers, approximate location, language settings, pages viewed, access times and information about how you interact with the website. We may use this information to maintain the website, understand performance, detect unusual activity, improve features and help keep accounts secure.
Cookies and similar technologies
The website may use cookies and similar technologies to remember preferences, keep sessions working, support security, measure website performance and understand general usage. Some cookies may be necessary for core website functions, while others may help with analytics or service improvement. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect how the website works or prevent some features from operating as intended.
How we use information
We use personal information for purposes connected with providing and administering the website and its services. The purposes may include the following:
- Creating, maintaining and administering your account.
- Processing account activity, payments, transactions and service requests.
- Confirming identity, age and account information where checks are required.
- Detecting, preventing and investigating fraud, money laundering, cheating, unauthorised access and other harmful or unlawful activity.
- Protecting the security, reliability and integrity of the website, systems, players and transactions.
- Providing customer support, responding to questions and resolving complaints or disputes.
- Personalising or improving website content, functionality and user experience.
- Sending service messages, account notices, security alerts and other communications needed to administer your account.
- Sending marketing communications where permitted and where you have provided any consent that is required. You can withdraw consent to marketing at any time.
- Meeting applicable legal, regulatory, tax, accounting, court or law-enforcement requirements.
- Establishing, exercising or defending legal rights and managing business records.
We aim to use information that is relevant to the purpose for which it was collected. We may combine information from different interactions where this is reasonably necessary to verify an account, provide support, improve security or meet an obligation. We do not intend to use personal information for unrelated purposes without an appropriate basis or notice.
Marketing choices
You may receive promotional or marketing messages only where they are permitted and appropriate. You can stop receiving marketing communications by using an unsubscribe option included in a message, changing available account preferences or contacting support@mystake-casino.wtf. Even if you opt out of marketing, we may still send essential service, security, transaction or account communications.
Sharing, security and retention
We may share information with carefully selected service providers where they help operate the website or perform services on our behalf. These providers may support payment processing, identity and verification checks, fraud prevention, technology, hosting, analytics, customer support, communications, security or professional services. They should receive information relevant to their role and are expected to handle it appropriately.
Information may also be disclosed where necessary to protect players, prevent suspected wrongdoing, investigate security incidents, enforce applicable terms, respond to lawful requests or meet legal and compliance obligations. If the website or related business activities change, information may be handled as part of a business transfer or restructuring, subject to applicable privacy requirements.
Security measures
We use reasonable administrative, technical and organisational measures intended to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, authentication processes, monitoring, secure systems and staff or provider procedures. No online service can guarantee complete security, so you should use a strong password, keep login details private and notify support promptly if you suspect unauthorised account activity.
International handling
Some service providers or technical systems may be located outside Australia. Where information is handled across borders, we aim to use reasonable safeguards and appropriate arrangements consistent with applicable privacy requirements. The location of a provider may change as technology, operations and service arrangements develop.
How long we keep information
We keep personal information only for as long as it is reasonably needed for the purposes described in this Policy, including account administration, security, dispute handling and business records. Some records must be kept for a period required by law even after an account is closed. When information is no longer needed, we may securely delete it, anonymise it or place it beyond ordinary use, subject to technical, legal and operational requirements.
Your privacy rights and how to contact us
Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information we hold about you. These rights can include requesting access to your information, asking for inaccurate or incomplete information to be corrected, requesting deletion of information that is no longer needed, and withdrawing consent previously given for marketing. A request may be subject to identity checks and to reasonable exceptions, including where information must be retained or continued to be used for legal, security or compliance reasons.
Making a privacy request
To exercise your data rights, including access, correction or deletion of your data, or to withdraw consent to marketing, contact support@mystake-casino.wtf. Please explain your request clearly and provide enough information for us to identify your account and understand what you are asking. For your protection, we may need to verify your identity before providing information or making changes.
We will review privacy requests and respond within a reasonable timeframe, taking into account the nature and complexity of the request. If we cannot fully comply, we will generally explain the reason, subject to any restriction on disclosure. You can also use the same contact address to ask questions about this Policy, raise a privacy concern or report a suspected privacy or security incident.
Updates to this Policy
This Privacy Policy may be updated from time to time to reflect changes in the website, services, technology, legal requirements or privacy practices. The updated version will be made available on the website and will apply from its stated effective date. We encourage you to review this page periodically so you remain aware of how information may be handled. Where an update is significant, we may provide an additional notice through the website or an appropriate account communication.
